Return and refund policy

  1. We guarantee satisfaction with every purchase. If you're not fully satisfied with a product, please feel free to reach out to us via WhatsApp at 0332 2461767 to initiate a return.
  2. Our return and exchange policy is valid for 14 days from the date of delivery.
  3. To be eligible for an exchange, products should be in mostly unused condition, with at least 90% of the content remaining.
  4. We strive to handle all return and exchange requests promptly, typically within 3 to 5 business days.
  5. Please note that the original delivery charges are non-refundable, and customers are responsible for any delivery fees incurred during exchanges.
  6. In cases of product damage or leakage, we will cover all delivery charges related to the return and exchange.
  7. To begin the refund or exchange process, simply WhatsApp us at 0332 2461767.